At OASiS, we actively promote the views of our customers by linking directly from our website to our page on AllAgents.co.uk and RaterAgent.co.uk (the Estate Agency equivalents of TripAdvisor) where all reviews are subject to additional random verification checks.
OASiS has also signed a declaration to maintain public access to open and independent customer feedback, and as a result we’ve been awarded this Transparency Best Practice accolade by AllAgents.
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Testimonials from our selling customers
I found Aimee to be very professional and her communication level to me was to say the least perfect. She continuously kept me updated throughout the whole process of selling my property. When she first came to my property and took very professional photographs it only took 1 week before I had 4 offers on the table and she was able to advise me at that stage on the best offer and also advised me on the best offer based on her experience of working in Estate agents. She was charming throughout and I would have no hesitation in recommending OASiS (iSiS) to any future friend or colleague wishing to buy or sell a property excellent service! she is an asset to the company. Thank you
OASiS (iSiS) were constantly honest and straightforward in their dealings with our sale. Their valuation was accurate. They kept us informed of any viewings and feedback from those viewings. We live 250 miles from the house we sold, so their care and attention was invaluable. They arranged for minor building works to be done to the house – at a surprisingly low cost. They arranged for the connection of a gas supply getting several quotes and finding us an affordable one. They negotiated with awkward solicitors and pushed the sale through when it could have stalled. We couldn’t have asked for better service.
From the very first contact with Steven Harvey who did the initial valuation I have been very impressed by the professionalism and exceptional customer service provided by OASiS (iSiS). Our main contact through the sale process was Leigh. Nothing was too much trouble and he always responded to any question we had, even on our purchase which was by private treaty. I did have a concern when Leigh told me that he would be on annual leave toward the end of the sale process but he left a detailed handover to Aimee and the service we received was every bit as good as we had with Leigh. Whilst I do not anticipate moving house again and therefore will not require their service I have absolutely no hesitation in recommending them to anyone.
I presented OASiS (iSiS) with the job of selling my house whilst it was occupied by sitting tenants. This proved to be quite a challenge but Amiee and Steven rose to the challenge admirably. They developed relationships with all the parties involved (including a separate letting agent) and were able to smooth over some difficult situations. I felt confident that they were acting in my best interests at all times rather than trying to reach a conclusion that suited their own ends. I was kept well informed as the viewings and final sale transaction progressed. Thank you for a difficult job well done!
Testimonials from our buying customers
Excellent service provided throughout. Our case was not an easy one but the communication skills of both Aimee and Leigh was excellent and made it such much easier. We felt really supported and received valuable advice during the length of the purchasing process. We are now settling into our lovely house and are hoping to sell our flat soon with the help of the OASiS (iSiS) Team.
Aimee is an amazing Agent, very helpful and professional. She has an amazing knowledge of her field. She kept me well informed all the time during the deal.
Mr & Mrs Kara
Leigh was great from the start of our buying process; he ensured we were always updated (where possible on a daily basis), his turn around on our queries was very quick, and in some cases, he was responding before 7.30am, showing his dedication to his job. There was a wealth of information that we had to provide in order for the sale to proceed, and at every step, Leigh was more than happy to guide us, no matter how big or small our questions. He made the process virtually stress free. Communication from Leigh was exceptional, whether by phone or email, which again, made the process less stressful. We would highly recommend his services as our estate agent, and would not hesitate to use his expertise again.
Testimonials from our lettings customers
Marjorie & Roy Buckingham
We have been renting our property through OASiS (iSiS) at Staines-upon-Thames for 17 months and would like to congratulate the branch staff, they are always very helpful and any problems that have arisen have been dealt with promptly, they have been extremely helpful and cannot speak highly enough of them especially Keith, Thomas and Tracey .
I was renting my mums home out to help pay for her now she is in a care home – this was new territory for me as I have never been a landlord before. I was quite anxious – Tracey and Aimee “held my hand” and made it much easier – they took a huge amount of the burden off me and did things for me that went way beyond the call of duty to get the house ready and then found lovely tenants who really care for mums house. So overall a great success and I am immensely grateful to Aimee and Tracey and all at OASiS (iSiS).
Tracey Willis from OASiS (iSiS) has managed the letting of my flat for the past six years. I found her extremely professional, easy to work with (collaborative) and very supportive. This was my first lettings venture and Tracey experience and support have made this a relatively pain free experience for me as the Landlord. My tenants have also shared this view. I would thoroughly recommend OASiS (iSiS) and Tracey in particular. I have no negatives to pass comment on.
Testimonials from our renting customers
I started looking for a place to rent in August, I had to find a place asap as I had to move out from where I was living in about 1 and a bit month. I started looking immediately and every time I found a flat that I liked I called the estate agency to book a viewing. Between all the estate agencies OASiS (iSiS) was the best one.Kayleigh Slatter was simply amazing and helped me to find the right place at the right price. After I moved in I was a bit concerned the agency would disappear and not help me but I was totally wrong. Every time I had a problem or doubt I called Kayleigh and she was always there to help me. OASiS (iSiS) has got the perfect customer service and for what they showed me they really care about the customers and their needs.
For the last 2 years I have been a tenant at a property managed by OASiS (iSiS) and I must say it is a very nice experience dealing with ISIS. Every time I happened to have a concern/issue, it was attended and resolved. Most importantly all the concerns were acknowledged promptly so that I know it is being looked at.Above all, it is the friendly attitude I have seen dealing with OASiS (iSiS), I will recommend them to everyone looking for a property in the UK.
Overall OASiS (iSiS) was a strong and efficient agency. Both Tracy and Sam were great liaisons with the company helping to sort out varying issues with both the flat and garage and always willing to offer advice when needed.
Very professional, approachable service received by Tracey. Exceptional Customer Service skills.